The connection between customer and personnel satisfaction - a case study about Finland Post
dc.contributor.author | Jakosuo, Katri | - |
dc.contributor.department | Maa- ja elintarviketalouden tutkimuskeskus (MTT) / TAL Taloustutkimus / Liikkeenjohto ja markkinointi LII / Liikkeenjohto ja markkinointi (LMA) | - |
dc.date.accepted | 2006-08-14 | - |
dc.date.accessioned | 2013-03-19T10:42:39Z | |
dc.date.accessioned | 2025-05-27T20:55:57Z | |
dc.date.available | 2013-03-19T10:42:39Z | |
dc.date.created | 2006-08-09 | - |
dc.date.issued | 2006 | - |
dc.description.dac | ok | - |
dc.description.sta | v | - |
dc.format.bitstream | false | |
dc.format.pagerange | 291-306 p | - |
dc.identifier.isbn | 975-8316-12-5 | - |
dc.identifier.olddbid | 403754 | |
dc.identifier.oldhandle | 10024/462773 | |
dc.identifier.uri | https://jukuri.luke.fi/handle/11111/11364 | |
dc.language | eng | - |
dc.publisher.place | tr | - |
dc.relation.conference | II International Strategic Management Conference June 8-10, 2006 Istanbul | - |
dc.relation.ispartof | Strategies for navigating through national, regional and global challenges & crises : proceedings | - |
dc.source.identifier | https://jukuri.luke.fi/handle/10024/462773 | |
dc.subject.agrifors | asiakastyytyväisyys | - |
dc.subject.agrifors | henkilöstötyytyväisyys | - |
dc.subject.agrifors | palvelut | - |
dc.subject.agrifors | rakenneyhtälömalli | - |
dc.subject.finagri | Ma | - |
dc.subject.fte | customer satisfaction | - |
dc.subject.fte | personnel satisfaction | - |
dc.subject.fte | services | - |
dc.subject.fte | structural equation model | - |
dc.title | The connection between customer and personnel satisfaction - a case study about Finland Post | - |
dc.type | a | - |
dc.type.bib | 4. Kokous- seminaari- ja vuosikirjajulkaisut | - |
dc.type.okm | fi=B3 Vertaisarvioimaton artikkeli konferenssijulkaisussa|sv=B3 Icke-referentgranskad artikel i konferenspublikation|en=B3 Non-refereed conference proceedings| | - |